New Directions for Government In the Second Era of the Digital Age

Research Overview

Author: Don Tapscott, Anthony D. Williams, Kirsten Sandberg
Release Date: February 9, 2021

Abstract:

This research project surveys what federal governments can do to exploit the next era of technology across their operations, within their economies and society, and with their allies and global partners. It focuses on the threats and opportunities facing the United States—including China’s increasing dominance in global supply chains and strategic innovation. It also speaks to challenges the new administration faces, and recommends five areas for immediate action: securing digital systems, citizen identities, and personal data; embracing cryptocurrencies and launching a digital dollar; transforming government services and culture; engaging citizens in democratic processes while holding officials accountable; and retooling America as an engine of innovation. It is a must-read for changemakers in all stakeholder groups who want their government to transform and lead in the digital age.

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